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activating international roaming on self serve

  • 12 July 2022
  • 4 replies
  • 182 views

Hi, I’m trying to activate International Voice Roaming on self serve, but every time I click on “Add to plan”, I just get a black screen with no action. I’ve tried several browsers and devices with no success. Thanks!

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Best answer by Boa_Guy Koodo 13 July 2022, 13:55

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Userlevel 7
Badge +4

Are you still having this issue? If so I can flag a rep to add it for you.

Yes, I'm still experiencing the same problem, it would be great if you could help me set it up. Thanks!

Userlevel 7
Badge +4

Hi there @Ivan FP! We have added the easy roam packages to your account. Please restart your device and everything should be working. You can see the changes in your Self serve. 

Here is also a very useful article to understand how roaming works and how you will be charged. 

 

 

Enjoy your vacation

 

Cheers, 

 

Thanks a lot, it's working now. Greetings from Wales!