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activating international roaming on self serve

  • July 12, 2022
  • 4 replies
  • 237 views
I

Hi, I’m trying to activate International Voice Roaming on self serve, but every time I click on “Add to plan”, I just get a black screen with no action. I’ve tried several browsers and devices with no success. Thanks!

Best answer by Boa_Guy Koodo

Hi there @Ivan FP! We have added the easy roam packages to your account. Please restart your device and everything should be working. You can see the changes in your Self serve. 

Here is also a very useful article to understand how roaming works and how you will be charged. 

 

 

Enjoy your vacation

 

Cheers, 

 

    This topic has been closed for replies.

    4 replies

    Allan M
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    • Allan M
    • Mobile Master
    • July 12, 2022

    Are you still having this issue? If so I can flag a rep to add it for you.

    I
    • Ivan FP
    • Author
    • Beginner
    • July 13, 2022

    Yes, I'm still experiencing the same problem, it would be great if you could help me set it up. Thanks!

    Boa_Guy Koodo
    Forum|alt.badge.img+4
    • Boa_Guy Koodo
    • Koodo Alumni
    • Answer
    • July 13, 2022

    Hi there @Ivan FP! We have added the easy roam packages to your account. Please restart your device and everything should be working. You can see the changes in your Self serve. 

    Here is also a very useful article to understand how roaming works and how you will be charged. 

     

     

    Enjoy your vacation

     

    Cheers, 

     

    I
    • Ivan FP
    • Author
    • Beginner
    • July 13, 2022

    Thanks a lot, it's working now. Greetings from Wales!

    Boa_Guy Koodo
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