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Question

Why is it impossible to buy a phone?

  • March 22, 2025
  • 1 reply
  • 32 views

I have tried multiple times to buy a pre-owned phone but there’s always either an error loading the page after I’ve made a selection or I get through the whole process, put in my payment info and then get an error message to try again. I try again and get another message that says I need to contact koodo for support. Why is it so f****** hard to buy a phone?

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1 reply

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  • Mobile Master
  • 1603 replies
  • March 22, 2025

Hi there,

So there is quite a few threads on this already but a lot of people are experiencing issues with the webstore.

Koodo are aware of the problem and are currently working on a fix.

https://community.koodomobile.com/purchases-returns-232913/trying-to-upgrade-my-phonei7-7830309

 


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