I don't currently use Kudo. But I paid the bill for November. The email invoice said they would refund this amount. When will I get the refund?
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Solved
E-bill refund
Best answer by Sophia
This information might be helpful to you: https://www.koodomobile.com/en/help/your-koodo-bill-after-you-cancel
Any amount above $5 remaining on your account for unused days will automatically be refunded to you through your pre-authorized payment method in 3-5 business days. If you haven’t enabled pre-authorized payments, you’ll receive the refund by cheque, which can take 30-60 days. Heads up! Please make sure the contact information and pre-authorized payment method we have on file for you is up to date.
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+4This information might be helpful to you: https://www.koodomobile.com/en/help/your-koodo-bill-after-you-cancel
Any amount above $5 remaining on your account for unused days will automatically be refunded to you through your pre-authorized payment method in 3-5 business days. If you haven’t enabled pre-authorized payments, you’ll receive the refund by cheque, which can take 30-60 days. Heads up! Please make sure the contact information and pre-authorized payment method we have on file for you is up to date.
Does that answer your question?
BYUNGWOO KWON wrote:
I don't currently use Kudo. But I paid the bill for November. The email invoice said they would refund this amount. When will I get the refund?
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I have the same issue like you. I wonder when will I get my refund back. Also, I wonder if Koodo will refund directly to my bank account.
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