I purchased a data booster last week and was notified today that I’ve used 90% of the booster even though my data has been off for everything except iMessage all week. I only used data on this phone for specific reasons so I don’t understand how it all got used up in a week.
i don’t know how to contact Koodo prepaid to figure out what is going on.
Question
issue with data usage prepaid
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+4Can you check your phone settings and see which apps are using your data?
Do you see any unusual usage there?
+4NBasra wrote:
I turned the data off for all of my apps so they only work when I’m on wifi
So all the apps currently show as 0GB used?
NBasra wrote:
I turned the data off for all of my apps so they only work when I’m on wifi
Did you turn off Background App Refresh on your phone? https://www.tomsguide.com/how-to/how-to-turn-off-background-refresh-on-iphone
I have turned off the background app refresh. The apps don’t say 0GB as I didn’t reset the stats when I bought the new top up. Is that something I should be doing?
The iOS data tracker does not track monthly, so it makes it impossible to see specific spikes or something more than a general lfie use. If you don't reset monthly, you can actually get a third party usage tracker that has the functionality
NBasra wrote:
I have turned off the background app refresh. The apps don’t say 0GB as I didn’t reset the stats when I bought the new top up. Is that something I should be doing?
Did you check your settings to see if any app updates can be downloaded on cellular data?
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