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Question

Callback Dropped

  • June 23, 2023
  • 1 reply
  • 50 views

I scheduled a callback for today. The agent called me and we were in the middle of a conversation when for some reason the call was dropped. The agent never called back after that. What is the deal????

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1 reply

Dinh
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  • Mobile Master
  • 17407 replies
  • June 23, 2023

That was strange. How was the signal in your area? Normally if a call was dropped, they would try to reconnect.

Anyway, what was the issue that you need help with? You can ask here as well.