Hello guys, I just paid my bill on November 15th, [recurring payment] but today [November 20th] I just switched over to another carrier [Public Mobile]. I’ve been with Koodo for quite a long time, do you think they would do a possible refund if i call them and ask or no shot? Thanks a lot!
Best answer by Dinh
I assumed you are a prepaid customer? If so, prepaid credit is non-refundable unfortunately.
+4I assumed you are a prepaid customer? If so, prepaid credit is non-refundable unfortunately.
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