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A rate plan change is scheduled

W

While looking at different plans, I instantly get a pop up

A rate plan change is scheduled

 

Does this mean my plan is going up in price?

Best answer by MilkyWay

wyldchyld2 wrote:

Hi there,

 

I have not changed my plan but my plan is for $45 a month and I noticed that most plans are $60 now so this is why I thought my plan was going up in price.

 

The last email I received from Koodo was at the end of July thanking me for my payment.

 

I guess I will find out in a few days when my cycle renews. 

 

Thanks for your help

Did you receive anything in fine print on your previous bill? I would suggest you to check the last page for any details. 

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    4 replies

    Dinh
    Forum|alt.badge.img+4
    • Dinh
    • Mobile Master
    • 17379 replies
    • August 7, 2022

    Did you accidentally choose to change your rateplan to a different one?

    Also, was there any confirmation email sent to your inbox?

    A Koodo customer, opinions are my own.
    D
    1 person likes this
    • D
      Dennis
    W
    • wyldchyld2
    • Author
    • Organizer
    • 5 replies
    • August 7, 2022

    Hi there,

     

    I have not changed my plan but my plan is for $45 a month and I noticed that most plans are $60 now so this is why I thought my plan was going up in price.

     

    The last email I received from Koodo was at the end of July thanking me for my payment.

     

    I guess I will find out in a few days when my cycle renews. 

     

    Thanks for your help

    M
    Forum|alt.badge.img+4
    • MilkyWay
    • Mobile Master
    • 6176 replies
    • Answer
    • August 7, 2022
    wyldchyld2 wrote:

    Hi there,

     

    I have not changed my plan but my plan is for $45 a month and I noticed that most plans are $60 now so this is why I thought my plan was going up in price.

     

    The last email I received from Koodo was at the end of July thanking me for my payment.

     

    I guess I will find out in a few days when my cycle renews. 

     

    Thanks for your help

    Did you receive anything in fine print on your previous bill? I would suggest you to check the last page for any details. 

    D
    W
    2 people like this
    • D
      Dennis
    • W
      wyldchyld2
    W
    • wyldchyld2
    • Author
    • Organizer
    • 5 replies
    • August 7, 2022

    Ah, there it is:

    “Update to your monthly rate plan. Starting in August 2022, your monthly rate plan fee will increase from $45 to $47”

     

    Thanks so much for the help. 

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