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My tab balance is $0 but Koodo still has charged me on my next bill $15 for my tab. Please explain this.

  • November 10, 2021
  • 5 replies
  • 929 views

  • Beginner
  • 2 replies

My tab balance is $0 but Koodo still has charged me on my next bill $15 for my tab. Please explain this.

Best answer by Goran

You can check your tab history in self-serve to see when you bought it. Usually this is your final payment that will make it zero.

Take a look at this article for more information:

 

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5 replies

Forum|alt.badge.img+4
  • Mobile Master
  • 13560 replies
  • Answer
  • November 10, 2021

You can check your tab history in self-serve to see when you bought it. Usually this is your final payment that will make it zero.

Take a look at this article for more information:

 


  • Author
  • Beginner
  • 2 replies
  • November 11, 2021

Tab history is $0 I was still charged. 


Forum|alt.badge.img+4
  • Mobile Master
  • 29044 replies
  • November 11, 2021

Can you post a screen shot of your tab history from self serve? 


  • Author
  • Beginner
  • 2 replies
  • November 15, 2021

 


Mayumi
Forum|alt.badge.img+4
  • Mobile Master
  • 10319 replies
  • November 15, 2021

This screenshot means, once you paid your bill generated on Nov 1st, then your tab will be $0