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I ordered a iPhone 13 days ago, but it’s still not shipped yet. Why? My order number is: HFO**568

Hi ​@Siqi 

We have checked with the Webstore team and they confirmed the order was approved and is waiting for the shipping.

Once shipped, you will get the tracking number, so you can track it. For more details, feel free to email our Webstore team at  koodo.webstore@koodomobile.com


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