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Question

VERIFY INFO

  • March 30, 2026
  • 1 reply
  • 17 views

Been with Koodo for a long time and did an online order and never had to verify my info. 
 

they will not process my order until I call Koodo. 
 

IVE made multiple orders online for years, I do not get the callbacks!!!!

 

there is no customer service I can call directly to speak with someone in regards of this. I have confirmation email but they will not send it. 

1 reply

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  • Mobile Master
  • March 30, 2026

Unfortunately as the years progress, the amount of online fraud has increased.

they will not process my order until I call Koodo. 
 

IVE made multiple orders online for years, I do not get the callbacks!!!!

So are they asking you to call Koodo or that Koodo will call you?