Skip to main content
Koodo Community
Solved

Transfering my data after a phone replacement.

  • September 28, 2022
  • 3 replies
  • 481 views

I am getting a replacement phone delivered. I am wondering if the Rep at Hamilton's Center Mall can transfer my data and if so will it cost me another $50.00?

Best answer by Boa_Guy Koodo

Hi there! Here is a helpful article to help with the process. 

 

Hope this helps. 

View original
Did this help you find an answer to your question?
This topic has been closed for comments

3 replies

Boa_Guy Koodo
Forum|alt.badge.img+4
  • Employee
  • 1301 replies
  • Answer
  • September 28, 2022

Hi there! Here is a helpful article to help with the process. 

 

Hope this helps. 


  • Author
  • Beginner
  • 2 replies
  • September 28, 2022

Sorry but it doesn’t help. I bought a Motorola android phone on the 12th of this month. On the 23rd, it got knocked to the floor (hence the replacement). Just need to know if I will be charged another $50.00 to set it up at a Koodo outlet.


Dinh
Forum|alt.badge.img+4
  • Mobile Master
  • 17361 replies
  • September 29, 2022
Ed Piner wrote:

Sorry but it doesn’t help. I bought a Motorola android phone on the 12th of this month. On the 23rd, it got knocked to the floor (hence the replacement). Just need to know if I will be charged another $50.00 to set it up at a Koodo outlet.

If you upgrade a new phone at a store, there would be a $50 connection fee.