Skip to main content
Koodo Community
Question

switching number from prepaid to monthly

  • July 19, 2022
  • 1 reply
  • 140 views

I have a prepaid phone and number with Koodo and have just purchased a new phone and monthly plan.  I want to switch my number from the prepaid to the new phone.  When I try to do this, I am told the IMEI number is not valid. 

Did this help you find an answer to your question?
This topic has been closed for comments

1 reply

Allan M
Forum|alt.badge.img+4
  • Mobile Master
  • 12308 replies
  • July 19, 2022

When you use the account number does it work?