Koodo Community

switching number from prepaid to monthly

  • 19 July 2022
  • 1 reply

I have a prepaid phone and number with Koodo and have just purchased a new phone and monthly plan.  I want to switch my number from the prepaid to the new phone.  When I try to do this, I am told the IMEI number is not valid. 

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Userlevel 7
Badge +4

When you use the account number does it work?