Ok, got a call from Telus saying he could offer me $20 dollar plan , great sign me up. Now getting emails I signed up for $35 dollar plan. Supposed to get $5 off for auto billing and god knows where the other $10 is coming from. They sent me a number but haven’t received SIM card yet.
got an email saying I owe them $130. Which is 80 connection fee and 35 monthly.
feel like I’m getting scammed and can’t call Koodo to find out what the heck is going on.
what do I do?
Best answer by Flo Koodo
Hi
We have looked into it and we can confirm the regular cost of the plan is indeed $35, and there is a $5 bill credit for 12 months (We recommend checking the service agreement in self serve for more details).
If you sign up for pre-authorized bank payments, you will get $10 per month autopay discount. More info can be found here
Please let us know if you have further questions and we will do our best to help!
+4Hi
We have looked into it and we can confirm the regular cost of the plan is indeed $35, and there is a $5 bill credit for 12 months (We recommend checking the service agreement in self serve for more details).
If you sign up for pre-authorized bank payments, you will get $10 per month autopay discount. More info can be found here
Please let us know if you have further questions and we will do our best to help!
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