I ordered an iPhone XS Max online and received it today. Problem is I was sent and iPhone XS. I scheduled a callback and when I pressed 1 it rang and rang and then hung up. Is there another way to fix this issue?
Answer
sent the wrong phone
Best answer by rikkster
Another option is to send an email to the webstore at koodo.webstore@koodomobile.com to let them know of this error. The webstore team should be able to provide instructions on what to do next. Please include your order number in the email message.
This topic has been closed for replies.
Login to the community
No account yet? Create an account
Login using your Koodo Self Serve Login using Facebook
or
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.