Skip to main content
Koodo Community
Question

Selecting number for a new line

  • September 16, 2023
  • 3 replies
  • 243 views

I  just ordered a new phone and added a new line to my existing account. During process I selected the desired area code and city. Do I get get choices of what phone number I prefer? If yes, when does this take place?

Did this help you find an answer to your question?
This topic has been closed for comments

3 replies

Forum|alt.badge.img+4
  • Mobile Master
  • 6176 replies
  • September 16, 2023
Scott Morrison wrote:

I  just ordered a new phone and added a new line to my existing account. During process I selected the desired area code and city. Do I get get choices of what phone number I prefer? If yes, when does this take place?

Yes, you should be able to choose a new number on your Self-Serve portal. 


Thank you


Forum|alt.badge.img+4
  • Mobile Master
  • 6176 replies
  • September 16, 2023
Scott Morrison wrote:

Thank you

You can refer to this link for more information. https://www.koodomobile.com/en/help/changing-your-phone-number