Hi !
I have looked at my bill and noticed a roaming charge however, I did not turn my roaming on. Is there anything that can be done about this ?
thanks
Hi !
I have looked at my bill and noticed a roaming charge however, I did not turn my roaming on. Is there anything that can be done about this ?
thanks
Hi
For more info about how to prevent unwanted roaming charges, please check out this article https://community.koodomobile.com/plans-services-232910/easy-roam-understanding-how-you-will-be-charged-while-traveling-7811296
The charge is valid, but if you would like to dispute it further you can schedule a call-back through our Koodo Assist or send us a private message on social media via Facebook, X/Twitter or Instagram.
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