Koodo Community

quickest method of order cancelling

  • 11 February 2023
  • 1 reply

I was just sold a tablet on the phone yesterday, and after further review of my finances I realize I won’t be able to afford it. I emailed the web store and they’re saying it could take days to see the email. I was wondering is there a faster way to cancel the order? I just don’t want for it to get here and then have to go through the process of returning it in store. Thanks!

1 reply

Userlevel 7
Badge +4

Unfortunately, you would have to wait for the webstore to cancel the order for you. 

For some reason, if they already sent the device, you can deny the package at the door and ask them to return of the sender.