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Proof of purchase

  • Dec 12, 2024 9:00 PM UTC
  • 1 reply
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I bought my phone back in last March and need proof of purchase now. Google told me to call Koodo and have them email it to me but I cannot get by the chat bot and it doesn't allow me to ask about proof of purchase 

Best answer by Darius Koodo

Hi there ​@Gtroup 

You can download your Service Agreement using the Self Serve account. I’ll include the steps here. It would contain the phone model and IMEI as well. 

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Darius Koodo
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  • Dec 12, 2024 10:02 PM UTC

Hi there ​@Gtroup 

You can download your Service Agreement using the Self Serve account. I’ll include the steps here. It would contain the phone model and IMEI as well.