I was in the process of checking out when the time passed over midnight. I went ahead with the order, clearly not paying attention. I ordered a new phone and now I realize my phone cost is almost double what I expected. I assume the promotion ended at midnight. Is there anything I can do? I cannot afford my phone cost to be doubled but I needed an upgrade.
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What promo was this?
Purchasing a Samsung galaxy S25. It was $27 and change a month but when I finalized it was $45 and change.
I see a $49.96 tab charge when I look at the S25
https://www.koodomobile.com/en/phones/samsung-galaxy-s25
So it looks like you are right that the promo is over.
Unfortunately once a sale expires, it expires.
You’ll have to cancel the order. You can reach out to the webstore by email to see if it’ll be cancelled before it ships. Otherwise, you’ll have to refuse delivery to have it sent back. You can reach out at koodo.webstore@koodomobile.com
I’m personally still seeing $27 on tab plus for the S25. We can flag a rep if you like to see if anything can be done. Maybe I’m the one with the glitch about not seeing the actual updated price, but I’m definitely still seeing $27.67 a month on tab. And if you cannot get it at this price for sure, and cannot wait for a new phone, I’d suggest picking up the S24FE.
Hi
As Goran mentioned above, the promo price is still active with the Tab Plus for the S25 at $27.67/month https://www.koodomobile.com/en/phones/samsung-galaxy-s25
That’s weird. I see the promo now as $26.67 a month on tab now.
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