Skip to main content
Koodo Community
Answer

pre owned phone colour change

  • November 30, 2024
  • 1 reply
  • 44 views

I just ordered a pre owned phone from a kiosk in the mall but changed my mind on the colour🤦🏼‍♀️how can I contact Koodo to request the different colour phone

Best answer by Dinh

You have to cancel the old one and try to order a new phone. In both case, you will have to contact Koodo directly and ask a rep to assist. It isn’t a simple process though.

Anyway, you could also get a case of different color and put it on.

This topic has been closed for replies.

1 reply

Dinh
Forum|alt.badge.img+4
  • Mobile Master
  • Answer
  • November 30, 2024

You have to cancel the old one and try to order a new phone. In both case, you will have to contact Koodo directly and ask a rep to assist. It isn’t a simple process though.

Anyway, you could also get a case of different color and put it on.