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Phone price decrease

  • November 26, 2021
  • 7 replies
  • 1243 views
Keiran Jack

I purchased the S20 FE 5G on Wednesday after recently seeing the price drop from $25/20 w/ tab plus to $15. As many carriers have had their BF deals on for awhile now, I (wrongfully) assumed this is the lowest it would go. I look today and see that the phone is now priced at $10 w/ tab plus. Is Koodo capable of changing me to the new price over the phone or do they not do that?

Alternatively, if I returned the phone and bought it at the new price would that work?

At a difference of $120 I don’t mind returning and rebuying

Thanks for any input

Best answer by Dinh

You can contact Koodo directly and ask a rep to adjust the price. As you were within 30 days of purchase (I assumed you bought it online), they will likely adjust it for you.

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    7 replies

    Dinh
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    • Dinh
    • Mobile Master
    • 17359 replies
    • Answer
    • November 27, 2021

    You can contact Koodo directly and ask a rep to adjust the price. As you were within 30 days of purchase (I assumed you bought it online), they will likely adjust it for you.

    A Koodo customer, opinions are my own.
    R
    D
    Keiran Jack
    4 people like this
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      rikkster
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      dronjax
    • Keiran Jack
      Keiran Jack
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      Shoaib801
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    • Shoaib801
    • Beginner
    • 1 reply
    • November 27, 2021

    I have the same issue, will call them tomorrow and will see if they can adjust the price. Thanks. 

    D
    • dronjax
    • Member
    • 2 replies
    • November 29, 2021

    I have the same issue with iPhone 12, I bought on 12 November, the difference is like 400$ ish.

    I am gonna try to contact them, thanks for this thread.

    D
    • dronjax
    • Member
    • 2 replies
    • December 5, 2021
    dronjax wrote:

    I have the same issue with iPhone 12, I bought on 12 November, the difference is like 400$ ish.

    I am gonna try to contact them, thanks for this thread.

    Hi, just updating here.

    It might be helpful for other people. I contacted Koodo and they adjusted my tab balance.

    I am confirming that this works, they provide price match for 30 days I think.

     

    Thanks.

    Mayumi
    Boa_Guy Koodo
    U
    4 people like this
    • Mayumi
      Mayumi
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      Boa_Guy Koodo
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      ubcccv
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      S Yim
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    • S Yim
    • Connector
    • 4 replies
    • December 30, 2021

    I am having the same issue here, bought an iPhone 11 on Dec 18, before I even received the phone, the price dropped to $15/mo. from $20/mo. Good to known if Koodo would adjust the price within 30 days. I have been trying to contact Koodo to find out if they would have price guarantee within 30 days of purchase.

    G
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    • Goran
    • Mobile Master
    • 13561 replies
    • December 30, 2021

    You can send a private message to Koodo via FB Messenger or DM via Twitter as well as options.

    Mayumi
    1 person likes this
    • Mayumi
      Mayumi
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    • S Yim
    • Connector
    • 4 replies
    • December 30, 2021
    S Yim wrote:

    I am having the same issue here, bought an iPhone 11 on Dec 18, before I even received the phone, the price dropped to $15/mo. from $20/mo. Good to known if Koodo would adjust the price within 30 days. I have been trying to contact Koodo to find out if they would have price guarantee within 30 days of purchase.

    just to follow up, I was able to schedule a call with Koodo and have the phone price adjusted today. I am a very happy customer.

    Mayumi
    Boa_Guy Koodo
    2 people like this
    • Mayumi
      Mayumi
    • Boa_Guy Koodo
      Boa_Guy Koodo
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