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Notified of extra delay for my online order

  • 6 November 2021
  • 5 replies
  • 73 views

Why is Koodo advertising 4-10day shipping before purchase and notifying it could be 3 months after purchase? I would be paying for a phone I don’t have on the next bill, how is this legal?

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Best answer by Allan M 6 November 2021, 21:05

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Userlevel 7
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What phone did you order?

iphone 11

Userlevel 7
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Hmmm.  I see it says “ Order will ship within 4 weeks.“ at this moment. 
 

Did you receive an order confirmation email that mentioned it will be  12 weeks to ship?

they said up to twelve weeks in an email notification this morning. I just wish I knew that I could potentially not get the phone until  january I would have shopped locally instead of online though I know theres a global shortage issue. 

Userlevel 7
Badge +4

they said up to twelve weeks in an email notification this morning. I just wish I knew that I could potentially not get the phone until  january I would have shopped locally instead of online though I know theres a global shortage issue. 

Its just a warning as we are approaching a busy time of year during a shortage.

If you wish to cancel your order and pick one up in store you are free to do so as well.

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