I recently (beginning of OC 2022) moved to a different mobile provider but have paid my last bill. My last received bill now has a credit. How can I get it returned?
Answer
No longer a customer but now have a credit
Best answer by trudge
If you've cancelled your account and a refund is owed, a cheque will be mailed following your final invoice and will arrive within 6 weeks.
If you had pre-authorized credit card payments set up on your account or pre-authorized debit through your checking account, you'll receive your refund back to your credit card (excluding Visa Debit) or checking account respectively in 5-7 business day after your final bill is out.
Please note that for refunds that are less than 5$ or more than 5000$ you will need the help of a rep.
Ah, thank you for the quick response. My credit is about $50 so I should expect that as a cheque.
This topic has been closed for replies.
+4If you've cancelled your account and a refund is owed, a cheque will be mailed following your final invoice and will arrive within 6 weeks.
If you had pre-authorized credit card payments set up on your account or pre-authorized debit through your checking account, you'll receive your refund back to your credit card (excluding Visa Debit) or checking account respectively in 5-7 business day after your final bill is out.
Please note that for refunds that are less than 5$ or more than 5000$ you will need the help of a rep.
If you've cancelled your account and a refund is owed, a cheque will be mailed following your final invoice and will arrive within 6 weeks.
If you had pre-authorized credit card payments set up on your account or pre-authorized debit through your checking account, you'll receive your refund back to your credit card (excluding Visa Debit) or checking account respectively in 5-7 business day after your final bill is out.
Please note that for refunds that are less than 5$ or more than 5000$ you will need the help of a rep.
Ah, thank you for the quick response. My credit is about $50 so I should expect that as a cheque.
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