Recently I bought a new phone through Koodoo. They said my new plan and SIM was on its way. Then I received an email saying they found an old account and for some reason couldn’t complete the subscription. I still received the phone but I have no plan or card. How do I fix this? I have no idea about an old plan with them. I tried to setup a Samsung account on my old phone but could never access it. Can you help this confused guy/
Userlevel 7
+4
Hi
Can you please share the order number, so we can check with the Webstore team?
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