Hello,
I recently ordered a pre-owned phone from Koodo online. I haven’t received a SIM card, though there is a SIM number listed on my service agreement. I transferred from another provider. How do I get a SIM card to finish setting up with Koodo?
New phone didn't come with SIM card (online order)
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Hi there,
have you checked the cardboard flaps of the box? I have found that sometimes during shipping they get stuck behind there when I order phones. If not there, the quickest way would be to go to your closest Koodo kiosk or Telus corporate store and they will provide a sim. That, or you can order another one through the link, though it will take a few days to show up. https://www.telus.com/en/mobility/accessories/product/koodo-tri-sim
That is exactly what happened. Thanks so much!
Awesome 😎 no problem at all!
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