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Can I purchase a new line with eSim (Instead of waiting for a regular sim delivery)?

Hi there,

So no. You would have to first order the physical sim, then go to a Koodo kiosk or Telus store and purchase an Esim voucher commonly around $10 to $20 and then change the sim card on your Koodo account by following the steps in the link below. After which you can add the Esim to the device.

Now if you receive the email that your sim has been shipped and your self serve shows the phone number in the account, at that point you don’t have to wait for the sim to show up. You can just purchase an Esim voucher and follow what I said and throw out the physical one once it arrives. I hope this helps 🙂

https://www.koodomobile.com/en/help/koodo-sim-support