I have been with Koodo since June 2025. I am so frustrated with this entire process. I have not been happy with the service yet. I actually reached out to the Better Business Bureau. They also received no reply and closed the file. I am currently on hold...AGAIN. 49 minutes in. So frustrating. No one to speak to. I have been paying for 2 providers and am completely at a loss for how I can finally resolve this.
Question
Need to leave Koodo
What is the issue you are experiencing? If you are unable to schedule a callback through Koodo Assist, have you tried sending a message to a rep on Facebook Messenger or Twitter? https://m.me/Koodo
+4Hi
We were unable to identify your account based on your community profile.
If you didn’t manage to get help over the phone, please let us know and we can send you a PM to confirm some more details and make sure your concerns are addressed as soon as possible.
Login to the community
No account yet? Create an account
Login using your Koodo Self Serve Login using Facebook
or
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.