Lost phone and cant activate new phone and sim because no way to recieve verification code

Question

I had lost my phone. I ordered a new one and a new SIM with it. It has arrived but I cannot activate the new SIM because I obviously cant recieve the verification code via text because I NO LONGER HAVE MY PHONE. I also cant recieve verification via email because gmail also requires verification for gmail to be sent via text, Please just help me activate this new SIM!!!

I just want a real agent to help with this please

Dinh · Accepted Answer

Switching SIM process is very strict. If you didn’t have the old SIM in your case, your best option is probably visiting a Koodo store and a rep could switch it for you. You could also contact Koodo directly and schedule a call back from them and ask a rep to assist you.

Anyway, regarding Google email verification, was there any other method to sign into your email?

itsbennieallain · Answer

Any chance there is a moderator/customer service rep even present on here?

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