Skip to main content
Koodo Community
Community

Hello.  I am wanting to upgrade my cell phone and current plan.  My stumbling block is that I got my current phone as a minor and so it was put under my mother’s name and paid by her.  Now I am into my 20’s and would like to upgrade my phone.  

So, I would like to know if I can upgrade my phone and plan, and change the account to be under my name online or do I need to go into a physical store to do so?  If it is the latter, does my mom need to come with me to change the name on the account/plan?

Thank you for any suggestions and help!

Hi there! If the account is currently under your mother's name, you will need her permission to transfer it into your name. Here’s how to do it : 

https://www.koodomobile.com/en/help/transfer-of-ownership-town

You may also need to do a credit check to qualify for a new plan. Once you have transferred the account into your name, you can then upgrade your phone and choose a new plan that suits your needs.

Hi there! If the account is currently under your mother's name, you will need her permission to transfer it into your name. Here’s how to do it : 

https://www.koodomobile.com/en/help/transfer-of-ownership-town

You may also need to do a credit check to qualify for a new plan. Once you have transferred the account into your name, you can then upgrade your phone and choose a new plan that suits your needs.

Thank you so much! This is super helpful!

Terms & Conditions
Koodo Community