I would like to upgrade my current phone and plan

Question

Hello. I am wanting to upgrade my cell phone and current plan. My stumbling block is that I got my current phone as a minor and so it was put under my mother’s name and paid by her. Now I am into my 20’s and would like to upgrade my phone.

So, I would like to know if I can upgrade my phone and plan, and change the account to be under my name online or do I need to go into a physical store to do so? If it is the latter, does my mom need to come with me to change the name on the account/plan?

Thank you for any suggestions and help!

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Best answer by Robert T 3 May 2023, 00:23

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Robert T · Accepted Answer

Hi there! If the account is currently under your mother's name, you will need her permission to transfer it into your name. Here’s how to do it :

https://www.koodomobile.com/en/help/transfer-of-ownership-town

You may also need to do a credit check to qualify for a new plan. Once you have transferred the account into your name, you can then upgrade your phone and choose a new plan that suits your needs.

Ostrich23 · Answer

Hi there! If the account is currently under your mother's name, you will need her permission to transfer it into your name. Here’s how to do it :

https://www.koodomobile.com/en/help/transfer-of-ownership-town

You may also need to do a credit check to qualify for a new plan. Once you have transferred the account into your name, you can then upgrade your phone and choose a new plan that suits your needs.

Thank you so much! This is super helpful!

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