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i request for a call back

  • November 26, 2025
  • 5 replies
  • 46 views

I made a purchase earlier this morning and an agent called me a couple of hours ago for more enquiries but I was busy at that time, and I requested for a call back. 

5 replies

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  • Mobile Master
  • November 26, 2025

Did the agent leave a voicemail or email message?


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  • Mobile Master
  • November 26, 2025

You can just request a callback directly through Koodo Assist on their website if you missed their call or wait for them to callback again.


Flo Koodo
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  • Official Rep
  • November 26, 2025

Hi ​@Specialist 

We have looked into it and we can see that a call back has been scheduled for later today.

Please let us know if you have further questions.


  • Author
  • Beginner
  • November 26, 2025

Okay, I'll just wait for the call back


Flo Koodo
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  • Official Rep
  • November 26, 2025

If you don’t receive the call back until the end of the day, please post back here.

Thank you!