How can I get the lost e-sim back and reactivate it on a new device?
how can I buy an e-sim online since, I’m not in Canada and won’t be back for a while. I would rather do this whole process online.
Solved
I lost my phone with the e-sim on it, how can I replace the e-sim on a new device?
Best answer by MilkyWay
Unfortunately, there is no option to complete it online. You will need to get someone to purchase an eSIM voucher from the nearest Koodo store or authorized dealer and update it on your Self-Serve account. https://www.koodomobile.com/en/help/koodo-sim-support
Unfortunately, there is no option to complete it online. You will need to get someone to purchase an eSIM voucher from the nearest Koodo store or authorized dealer and update it on your Self-Serve account. https://www.koodomobile.com/en/help/koodo-sim-support
You will need a new esim and only through a voucher
I highly recommend you get a friend or family in canada to purchase an esim and they can email you the QR code for you to scan and set up on your new phone.
https://www.koodomobile.com/en/help/esim-and-esim-vouchers
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