Right now I am a Koodo monthly customer without any active tabs. I want to try to look how much should I pay when buying new phone from Koodo, but I got this error before I am able to add the phone to cart. Any idea how could I fix this?
Our systems aren't able to process your request at this time. Check back shortly or refresh the page.
Solved
I have a problem when trying to buy a phone.
Best answer by Flo Koodo
We have looked into it and we can confirm there is no technical issue from our end. We have just sent you a PM with more details, please check your community inbox when you get the chance.
Have you tried to do it using a different browser, clearing your cache and cookies, or using a different device? Sometimes these can fix errors that shows up on the website.
Something else to try is performing the purchase in an incognito tab or if you have a VPN active to turn it off. See if these work.
It’s probably just busier servers at the moment. I’d suggest things like different browsers, clearing cache, incognito or private tabs of your browsers and sometimes VPNs are an issue. If it persists, it’s something that can be looked into for a technical support issue. But it could also still just be busy servers from high traffic.
+4
We have looked into it and we can confirm there is no technical issue from our end. We have just sent you a PM with more details, please check your community inbox when you get the chance.
Login to the community
No account yet? Create an account
Login using your Koodo Self Serve Login using Facebook
or
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.