The sim I purchased has not arrived. Please send asap.
Question
i didn't receive a sim card yet
This topic has been closed for replies.
+4Hi
It usually takes 7 - 10 days for sim-only orders to be delivered.
If it’s been more than 10 business days and you didn’t get the sim card, we recommend ordering a sim card replacement here or visiting a store nearby and let us know here once you have the sim. You can perform the sim swap in self serve as soon as you get the sim card replacement.
Hi
It usually takes 7 - 10 days for sim-only orders to be delivered.
If it’s been more than 10 business days and you didn’t get the sim card, we recommend ordering a sim card replacement here or visiting a store nearby and let us know here once you have the sim. You can perform the sim swap in self serve as soon as you get the sim card replacement.
What if we take a plan with the sim card? Is it faster?
What if we take a plan with the sim card? Is it faster?
You can sign up for a plan in store and use it right away, but you will be subject to a $60 connection fee.
Login to the community
No account yet? Create an account
Login using your Koodo Self Serve Login using Facebook
or
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.