Koodo Community
Solved

How to upgrade current phone to new phone keep same phone number?

  • 14 June 2024
  • 2 replies
  • 66 views

Hello,

 

Current Koodo customer and i would like to buy a new phone but keep my same line.

Do i just go into shop, buy a new phone for myself under my number, and it will be auto transferred to the new phone?

Please advise I have about a week before I must leave for an extended period.

 

thank you.

 

 

icon

Best answer by Oliver C 14 June 2024, 21:17

View original

This topic has been closed for comments

2 replies

Userlevel 7
Badge +4

Hi there,

the phone number is tied to the Koodo SIM card. So as long as you put the SIM card into a device, you will still have the same phone number. The number is not tied to the phone 🙂👍

Userlevel 7
Badge +4

If you need a new phone, I recommend buying the phone online to avoid the $60 fee