I ordered a new mobile over the phone, i got my confirmation email from Koodo, but when I enter the order number in the track order tool, it says invalid. So do i call customer service or wait a few more days.
Best answer by Sophia
View originalI ordered a new mobile over the phone, i got my confirmation email from Koodo, but when I enter the order number in the track order tool, it says invalid. So do i call customer service or wait a few more days.
Best answer by Sophia
View originalUsually a tracking number takes one or two days to show up on the site. I would wait two more days, if you still get this error, report back here and we could suggest further action :)
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