cancel my subscription

Hi there,

I’ll flag a rep to help out. Make sure you’re logged into the community using your self serve credentials and the rep should be able to take a look and forward your details to their dedicated team. They will respond here as I have.

To clarify, is this for home internet or a wireless plan?

it is a home internet

In that case, Oliver has you covered.  Please follow what he said

please help me to cancel the subscription of koodo internet i am not able to do it because customer service is not picking my call

I’ve been trying to cancel my subscription plan for home internet for 3 days.  I’ve been on hold for well over 3 hours collectively and I keep getting bounced around to different departments.  Today, I was sent to the dept (I live in toronto) - that was a good waste of time.  I’m leaving the country and need to cancel.  This is really insane it should take 5 minutes.  This is bordering on scam territory. Please help. 

Oliver has already flagged a rep for you.

Please make sure you are logged into the community with your self serve account.

Hello ​@krish2006  In order to confirm a few details, we have sent you a private message. Feel free to respond whenever you have the time.