Skip to main content
Koodo Community
Question

Can I trade my phone after paying remaining tab balance

  • Sep 19, 2023 10:03 PM UTC
  • 1 reply
  • 451 views

I Dont like my phone that I am on contract with Koodo and want to change the phone.

Can I pay of my Remaining Tab balance and trade of the phone to buy a new phone from samsung store ?
I will continue to use Koodo till the end of agreement,

Do I need to pay Tab Bonus balance in this case as I will be using Koodo service till end of the agreement.

Please suggest

This topic has been closed for replies.

1 reply

Allan M
Forum|alt.badge.img+4
  • Mobile Master
  • Sep 19, 2023 11:26 PM UTC

Yes you can trade the phone in, and you would only need to pay off the tab bonus if you upgrade with Koodo or cancel your services before the 2 years is up.

 

If you choose to buy a phone directly from Samsung then all you’d be responsible for is the the balance which you can pay all at once or continue paying monthly for.