Hello there,
I was double charged on a top up. I called and was told I would receive a refund — but no refund has been received and I can still see the extra funds in my account so it doesn’t look like it’s been processed. Can someone please contact me.
Tiffany Low
Hello there,
I was double charged on a top up. I called and was told I would receive a refund — but no refund has been received and I can still see the extra funds in my account so it doesn’t look like it’s been processed. Can someone please contact me.
Tiffany Low
Let me flag a Koodo rep to help you out.
Hello
To get assistance with your prepaid account, please get in touch with a rep by scheduling a callback on koodo.com/prepaidchat.
No account yet? Create an account
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.
