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I am a Prepaid customer, currently in the US. (Nebraska). I have the US Roaming Text Booster. For some reason, I cannot send or receive texts. Does anybody have any suggestions? Do I need to purchase a Roaming Booster? Any advise is appreciated. 

Did it work in the past for you before? Did your phone connect to any cellular network as of now?

Also, if you are roaming in US, make sure your phone can connect to their volte network https://www.koodomobile.com/en/help/3gshutdownUS


Check out this link. If your phone is not compatible, that will answer the question instantly.

https://www.t-mobile.com/resources/bring-your-own-phone#imeiextender