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The basic plan I bought said they would rollover unused data.  That is not happening.  Was I duped and who do I call to rectify the problem

Where did you see that the data rolls over?

The only time data would rollover would be if you bought a data booster on a prepaid plan.

As @Allan M said. Only boosters roll over 

 

https://www.koodomobile.com/help/prepaid-boosters

 

Prepaid boosters roll over, but not baseplan inclusions

 

Postpaid - nothing rolls over.

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