I have a prepaid Koodo plan. I purchased the 3GB US roaming plan and then another 1GB add-on when I knew I was going to over the original 3GB.
I now need to have another 1GB but I don't see an option of getting another 1GB in my self serve account. Are you only able to purchase the 1GB add-on once? How do I get more US data on my Koodo prepaid plan?
Any advice would be appreciated
You should be able to add another prepaid booster to your Self-Serve account. Did you make sure to top up your balance? https://www.koodomobile.com/en/help/prepaid-boosters
Thanks for the reply.
I didn't top up but I do have a credit card attached to my account. Is that good enough?
It should work if you registered your credit card, but you may want to manually add money to your account to buy boosters.
If you are still unable to see it on your Self-Serve account, you may need to schedule a callback through Koodo Assist and speak with a rep. https://widget.telus.tiia.ai/koodoprepaid/koodoprepaid.html
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