Hi All..
We picked up a Koodo pre-paid SIM today. The plan we have is $25 with unlimited talk and text. This is the exact text from the website:
When I log into self service, I see my usage, and it says 0/100 minutes. Just curious why is shows 100 minutes when the plan says unlimited Canada calling? Did I miss something?
Thanks a lot!
Best answer by Sophia
View originalDoes the $25 base plan show up in your self-serve account? Check the Overview area.
There is a $15 base plan that offers 100 minutes of Canada-wide Calling which would display the 0/100 minute count.
Does the $25 base plan show up in your self-serve account? Check the Overview area.
There is a $15 base plan that offers 100 minutes of Canada-wide Calling which would display the 0/100 minute count.
Yup...in one section is says unlimited, then down below it shows 0/100 mins. And it does show the 250MB of bonus data
+4
Another possibility is that at some point you received a booster or perhaps even purchased one… could you provide a screenshot of what you’re seeing?
Another possibility is that at some point you received a booster or perhaps even purchased one… could you provide a screenshot of what you’re seeing?
I didn’t purchase a booster, as the plan advertises unlimited minutes in Canada.
+4
Right, that was a free booster because you entered a credit card. It’s all good… you just got a little extra if you ever decide to go back to a limited plan :)
Right, that was a free booster because you entered a credit card. It’s all good… you just got a little extra if you ever decide to go back to a limited plan :)
Ahhh...gotcha. So is that 250MB listed there considered a ‘one-time’ booster? I thought it was a monthly thing. It’s not a big deal as the person we got it for doesn’t need any data.
Thanks for the quick replies to everyone.
+4
No the 250 MB data is a recurring booster as long as you stay on auto top up (sorry said plan before)… just the 100 minutes booster is a one time bonus. It’s a shame they didn’t give you a data booster since you already have unlimited minutes… that’s Koodo logic for you haha!
Thanks everyone! Think we’re good to go now. Appreciate the feedback.
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