Does the $25 base plan show up in your self-serve account? Check the Overview area. 

There is a $15 base plan that offers 100 minutes of Canada-wide Calling which would display the 0/100 minute count.

Yup...in one section is says unlimited, then down below it shows 0/100 mins. And it does show the 250MB of bonus data

Another possibility is that at some point you received a booster or perhaps even purchased one… could you provide a screenshot of what you’re seeing?

I didn’t purchase a booster, as the plan advertises unlimited minutes in Canada. 

Right, that was a free booster because you entered a credit card. It’s all good… you just got a little extra if you ever decide to go back to a limited plan :)

Ahhh...gotcha. So is that 250MB listed there considered a ‘one-time’ booster? I thought it was a monthly thing. It’s not a big deal as the person we got it for doesn’t need any data. 

Thanks for the quick replies to everyone. 

No the 250 MB data is a recurring booster as long as you stay on auto top up (sorry said plan before)… just the 100 minutes booster is a one time bonus. It’s a shame they didn’t give you a data booster since you already have unlimited minutes… that’s Koodo logic for you haha!

Thanks everyone! Think we’re good to go now. Appreciate the feedback.