I just checked and there was a charge of. $33.60 per month from my bank account for 3 months under the name koodo prepaid_v. There was also a charge of $5.60 once. But I never applied for koodo prepaid so I don't know what the charge is. There is no record of it in my transaction history so I can't confirm it in my koodo account. What should I do in this case?
Question
KOODO PREPAID_V
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Charges labeled “koodo prepaid_v” usually relate to prepaid plan payments or automatic top-ups you might have authorized. Since you don’t see it in your Koodo account, check if you have any linked prepaid Koodo services or shared accounts. If you never signed up or recognize these charges, contact your bank to dispute unauthorized payments and reach out to Koodo customer service to investigate and stop these charges. Keep monitoring your account for any unusual activity.
+4Just to confirm, are you a Koodo prepaid or postpaid customer? as well, which plan are you on? and how much are you paying for it?
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