Koodo Community

How to return the perpaid balance

  • 24 October 2020
  • 1 reply

I will stop using Koodo's number. How can I return the balance in the account?


Best answer by Mayumi 24 October 2020, 00:43

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Userlevel 7
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You can't get balance refund on prepaid account.  Remove auto top up from your account, so no more money coming out from your credit card.

You can use up any booster you already have.  Or you can give remaining of balance to your family member.