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How to check data usage for PREPAID account?

  • March 22, 2021
  • 5 replies
  • 4080 views
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In the Koodo web portal for prepaid accounts, only voice and text usage is shown. How can I check usage of my 250MB per month?

Best answer by BobTheElectrician

 

    This topic has been closed for replies.

    5 replies

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    • Robert T
    • Mobile Master
    • March 22, 2021

    I'm pretty sure you can check also the data usage. I have no prepaid account but look around.

    When you like my post, my boss gives me a raise, my dog is happier and my kids love me more.
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    • ndesb
    • Author
    • Beginner
    • March 22, 2021

    I’ve looked under every tab in the web portal, including “Phone Services → Usage Summary” and “Phone Services → Usage History”. These only show call and text usage, not data.

    Also “pretty sure” and “look around” are completely unhelpful. Why did you even bother replying if you don’t know the answer to my question?

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    • Lou
    • March 22, 2021

    Well I know the answer, but because you were rude I am not going to tell you.

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    • Dennis
    • Mobile Master
    • March 23, 2021

    When in self serve and you go Phone Services > Usage Summary or Usage History, what do you see exactly?

     

    Can you post a screen shot? 

    Mobile Masters are not Koodo Employees. Our opinions are our own. But consider us Super Users who can answer your questions or at least point you in the best direction to resolve your issues. https://community.koodomobile.com/mobile-masters-231240/mobile-masters-faqs-6831949
    BobTheElectrician
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