I have a prepaid SIM card that I purchased a while ago and haven't used. I'd like to know the expiration date of this SIM card. Where can I inquire?
expiration date
Best answer by Oliver C
Yes that is correct. Prepaid is a subscription service so once you purchase it, unless you buy a 360 day plan, it lasts for 30 days.
Once the 30 days is up, you have to "top up" the account for the cost of the plan again. Otherwise the account will be suspended for 90 days. At the end of the 90 days, the account closes.
You can top it up online through koodo self serve for the prepaid account if it hasnt been 90 days since the plan was suspended or by using the sim and calling *611. If it is suspended, this could also be the reason it reads SOS. If the account is closed, its no longer usable.
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