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Does connection fee apply for prepaid SIMs?

  • November 10, 2023
  • 2 replies
  • 333 views

Hello,

If I buy a prepaid Koodo SIM in-store, does the $60 connection fee still apply or is this only for postpaid (monthly) accounts?

Also, is there any way to use an E-SIM without first having a physical SIM (for new prepaid customers)?

Thanks

 

Best answer by Flo Koodo

Hi @cinergi 

Connection fee wouldn’t apply for prepaid activations, you would just pay the cost of the sim card and then activate online using the steps here: https://www.koodomobile.com/en/help/activating-your-prepaid-phone

At the moment, prepaid activations on eSim cards are not possible. 

This topic has been closed for replies.

2 replies

Flo Koodo
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  • Official Rep
  • Answer
  • November 10, 2023

Hi @cinergi 

Connection fee wouldn’t apply for prepaid activations, you would just pay the cost of the sim card and then activate online using the steps here: https://www.koodomobile.com/en/help/activating-your-prepaid-phone

At the moment, prepaid activations on eSim cards are not possible. 


  • Author
  • Beginner
  • November 10, 2023

Thank you for clarifying!