Hello,
Is it possible that my device got locked out by Koodo?
I had an issue with a first prepaid SIM card with my phone. I bought a second prepaid SIM and it wont register to the network. I tried inserting that new SIM on a different phone and it worked. I’m sure they can block a SIM, but can they also block an IMEI?
Does any one have an idea?
Thanks!
Which phone do you have?
Did you purchase this phone from Koodo?
If the phone was reported lost or stolen, Koodo can add the phone’s IMEI number to a shared national blacklist. Any device appearing on the blacklist is blocked. You can check whether your phone was reported lost or stolen by visiting the link below and entering the phones’ IMEI number.
If the phone is not reported lost or stolen, then it could be a hardware problem that is preventing your phone from reading SIM cards.
No account yet? Create an account
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.