On Sep 22, I had $20 balance. Added $50 and I had $70. Changed my base plan to $45 per month. So $45 was deducted from the balance and I now have $25.
There was a charge of $56.50 on my credit card on file - Koodoo Topup Reapprov 866-xxxxxxx AB on the same day (Sep 22). What’s happening here and who authorized this? I didn’t sign up for auto top up.
Best answer by Dinh
Hi
I think it is the tax 13% on top of the $50 that you added into your account (50x1.13 = $56.50)
+4Hi
I think it is the tax 13% on top of the $50 that you added into your account (50x1.13 = $56.50)
But I’ve used my debit card (different bank/different card) for $50 balance top up. My credit card was charged too?
+4But I’ve used my debit card (different bank/different card) for $50 balance top up. My credit card was charged too?
Eh, you meant you were double charged? I would recheck the account billing history and banking history of your debit card. I think you might have accidentally used the credit card to pay instead of the debit card.
+4Koodo prepaid doesn't allow debit cards, so I'm pretty sure that the debit charge was for something else. And yes the additional $6.50 would indeed be tax 🙂
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